Answers before you commit

Use Start Free to complete your owner agreement online, or Talk To Us if you prefer a conversation first. We’ll verify your information—typically within one business day during public support hours—and answer questions before activating your account.

No. There are no program fees — ever. Free to join, free to stay enrolled. We earn only when rentals succeed (we keep half of the reservation; you keep half). The written agreement does allow charges if you cancel a confirmed guest reservation (guest relocation and related loss costs) — not for joining or staying in the program.

Monday–Friday, 8:00 AM – 4:00 PM Central. Closed Saturday–Sunday for public support. Call (866) 423-5302 or use the contact form.

Live website submissions are prioritized. Most owners hear from our team within one business day during public support hours.

We commonly work with owners connected to major developers such as Wyndham, Hilton Grand Vacations, Marriott Vacation Club, Diamond Resorts, Bluegreen, Westgate, Holiday Inn Club Vacations, and others. BNB Services is independent — not affiliated with or endorsed by those brands. Contact us if you’re unsure about fit.

Earnings depend on your resort, point allocation, seasonality, and demand. We’ll discuss a realistic outlook during onboarding rather than promise a fixed dollar amount.

You receive 50% of the rental revenue for completed stays — not taxes, cleaning, or channel fees. Same 50% for every membership level.

You are paid after each completed stay once the guest checks out and our pay gates clear (channel remittance and any holds). This is not a weekly paycheck — no completed stay means no Owner Share for that period. Timing can vary; details are in your agreement.

We analyze market rates for comparable resorts and inventory, then price to balance booking pace with owner earnings.

After signup and verification, we market eligible inventory on major travel platforms, manage bookings, and handle guest coordination so you don’t have to run a rental operation yourself.

Demand varies by resort, season, and inventory. Our team actively markets inventory across platforms to improve the chance of bookings.

Your resort’s management company typically handles cleaning and unit maintenance under your timeshare agreement.

Guest stays generally include deposit protections where applicable. Damage handling follows the platform and resort policies plus your agreement with us.

We do not charge program fees to join or stay enrolled. Be cautious of anyone demanding large prepaid “listing” or activation fees. Prefer talking with our team at the published phone number or through this site.

Legit managers publish a legal company name, physical address, reachable phone during business hours, and a written agreement that explains revenue share, who markets inventory, and when you are paid. Scams often demand large upfront wires, gift cards, or crypto; use high-pressure “today only” tactics; or promise fixed monthly income. Check independent sources (including BBB) and call the number on the company’s own website, not a number from a cold text. BNB Services charges no program fees to join or stay enrolled, pays 50% of the rental revenue after eligible stays, is BBB Accredited, and is independent of vacation club developers.

You’ll have access to our team for onboarding questions, program details, and ongoing support by phone or email. Public hours: Mon–Fri 8:00 AM – 4:00 PM CT.

Absolutely. Use Talk To Us / the contact form or call us — general questions don’t require completing a full agreement first.

Yes. BNB Services is a BBB Accredited Business. You can view our public profile and rating on bbb.org (linked from our site footer and About page).

owners.bnbthis.com is for property and points owners joining the rental management program. www.bnbthis.com is our traveler marketplace for searching stays. Same company (BNB Services LLC).